FAQ
Your questions, answered
These answers summarise information published on the original Split System Clean website. Cleaning frequency and the precise service should be assessed to suit the individual unit and site.
What is microbial contamination?
The original FAQ explains that dust and other organic particles can collect on damp internal air-conditioning surfaces. The degree and type of contamination varies by use and environment.
Is cleaning the filters enough?
Filter cleaning is regular maintenance, but dust and residue can also collect on the coil, fan chamber, louvers, drip tray and drain pipe. A professional may be needed to access these components carefully.
How often should a split system be cleaned?
The original website cites IEQSA guidance that frequency should be assessed case by case according to usage, room size and location, and says it should be no less than once per year. Confirm current guidance with IEQSA and the business.
How is the work area protected?
The published process describes protective sheeting and a wash bag under the unit, followed by careful disassembly, cleaning, rinsing, reassembly, testing and clean-up.
What payment methods are accepted?
The original FAQ lists direct deposit, cash, vouchers and EFTPOS/credit cards, with a card fee noted on the page. Confirm current accepted methods and any fees before booking.
Are gift vouchers available?
The original site has a gift voucher page. Its listed price should be checked with the company before publishing or purchasing a voucher.
Can you clean commercial premises?
The original services page lists a range of commercial and community settings including offices, shops, medical centres, aged care, hotels and restaurants. Contact the business to discuss site requirements.
Can I book online?
Yes, the original website has a Book Online page linking to its booking provider. Use the button on this demo page after confirming the destination URL.